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About Us

Our Story
to bring smart solutions with purpose, passion and precision.

At UniversalTech, we believe that great technology support should be personal, proactive and built around the needs of your business, not a one-size-fits-all solution. Since day one, our mission has been simple: to deliver dependable, cost-effective IT services that help businesses work smarter, stay secure, and grow with confidence. We’re more than just an IT provider; we’re your trusted technology partner.

OUR SERVICES
IT support

Meet Our Directors
All driven by experience

Joseph Catalano

The team is led by Joseph Catalano, who is a Dedicated Business Leader with more than 25 years’ experience in IT, who designs, installs, manages and supports IT and communications solutions for small businesses to multi-national organisations.
He is a customer-focused individual oriented to provide priority service for mission-critical applications and high-profile environments. Joseph can help you save hundreds of thousands of dollars in technology and communications costs by negotiating the costs through strategic partnerships and applications of leading-edge technology. Also, he is a trusted advisor to senior executives and directors.
about us

Karim Tlais

With over a decade of service in law enforcement and more than five years in the IT industry, Karim Tlais brings a unique blend of investigative expertise and technical knowledge to his role as Director of Universal Technology Solutions.
Leveraging his background in cyber security, Karim is dedicated to protecting organisations from evolving digital threats, ensuring robust security frameworks, and delivering innovative technology solutions. His leadership combines a deep understanding of risk management with a commitment to excellence, making him a trusted advisor to clients across diverse sectors.
Years of
Experience
0

Who We Are
to deliver smart solutions
with purpose and reliability.

UniversalTech is a proudly Australian-owned Managed IT Services Provider (MSP) offering comprehensive IT solutions for businesses across New South Wales and Queensland. With offices supporting clients in Sutherland Shire, Sydney, Griffith, Wagga Wagga, Noosa, Brisbane and regional communities, we deliver fast, reliable IT support with a personal, local focus.

 

Our experienced team of technicians, IT consultants, and IT support staff are passionate about helping businesses unlock the power of reliable technology. We manage everything from cloud systems and cybersecurity to office networks and IT procurement, acting as your outsourced IT department and strategic partner.

OUR SERVICES

IT SUPPORT, SERVICE & SALES

UNIVERSAL TECHNOLOGY SOLUTIONS

Remote and Onsite Services

At UniversalTech Solutions, we can provide both on-site and remote services to our clients, depending on your requirements and situation.

Microsoft Office 365

Simplify your data management and accessibility by using the Microsoft Office 365 product suite, allowing for in-house and off-site staff to benefit from cloud computing.

Network and System Stability

Allow us to manage and oversee your network and system stability. In many cases, we will discover impending issues (congestion, poor connectivity, etc.) before it becomes a problem for your office & staff.

Web Design & Development

Need a website and all of the pieces that go with it (design, management, SEO, etc.) Contact us to discuss your requirements; we may be able to help.

Offsite Backup

Data retention and accessibility are key to any organisation, allowing us to manage your backup schedules to ensure you have access to your data even if the worst were to happen.

Data Protection

Protect yourself from malware, ransomware, spam, and all manner of malicious file types in the marketplace. 24/7 data protection is key to a secure working environment.

Low-Cost Support & Maintenance

At UniversalTech Solutions, we provide support and maintenance contracts that are both affordable and provide great value for money and offer amazing peace of mind.

Rapid Response Times

IT support that does not respond, or does not respond promptly, is detrimental to your business and costs you time and money in lost productivity. Avoid the pitfalls of poor IT support. Speak to us.

Cloud Hosting

Cloud hosting allows you to provide a virtual workplace for you and your staff, so staff can be as productive on the road/home as they are in the office. With resources available at the click of a button.

Hardware & Software Procurement

Need hardware or software to suit your needs? but unsure of what your needs are? Speak to us and we can point you in the right direction and also procure your required items for you.

Universal Technology Solutions

Empower Your Business with Smarter IT Solutions

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