Universal Technology Solutions

IT SUPPORT, SERVICE & SALES

IT SUPPORT & SERVICES FOR THE SYDNEY METROPOLITAN AREA

YEARS OF Experience

SYDNEY IT SUPPORT 1800 154 487

Universal Technology Solutions is a Sydney based IT Support and Services Company which provide end-to-end Information and Communication Technology Services designed to suit your organisation’s requirement and objectives.

As managed IT and Microsoft Cloud solutions specialists we have solutions to suit all business sizes, needs and budgets. We provide an end-to-end IT support service. Whether you are an established business looking for better service or reduced costs, or a brand new start-up looking for a completely fresh set-up, we have the solutions for you.

OUR SERVICES

OUR IT SUPPORT SERVICES

It support

SPECIAL SERVICES

IT Support

It Consulting

SPECIAL SERVICES

IT Consulting

IT cloud Solutions

SPECIAL SERVICES

Cloud Solutions

Virtualisation

SPECIAL SERVICES

Virtualisation (VMWare) Consulting

Project Management

SPECIAL SERVICES

Project Management

Hardware Procurement

SPECIAL SERVICES

Hardware & Software Procurement

Managed IT Services

SPECIAL SERVICES

Managed IT Services

Hardware Repairs

SPECIAL SERVICES

Hardware Repairs

Web Design and Maintenance

SPECIAL SERVICES

Web Design & Maintenance

Universal Technology Solutions

How We Work

Onsite IT Support

When you need IT support, you don't have to wait and go through the effort of hiring IT Staff. We are available to come to your place and work on your IT issues and fix it quick.

Remote IT Support

We offer remote IT support using the reliable tools like team viewer. All remote IT support session are highly secure and encrypted with the latest encryption technology.

Get In Touch

We're Here To Help You

Whether you are part of a small, medium, or large business, Universal Technology Solutions is here to help.  With our years of experience across multiple industries, we have. the ability and know how to ensure you are getting the most out of your existing infrastructure and we can assist in any required upgrades or project goals you wish to achieve.

Get In Touch

Request a Call

Reviews

Client Testimonials

Highly Recommended

I found the consultants to be of a high calibre in their professionalism and addressed all our queries in a timely and efficient manner. They discuss with you the possible solutions that will meet your needs and keep you informed of the progress of your request. I highly recommend Universal Technology Solutions for all your information technology and communication requirements

May Noun
Director of Administrative Services
Cancer Care Associates

Prompt & Professional

I highly recommend the Universal Technology team. We have been working with them for the past 2 years and they provide quality support onsite and remotely to our facilities. All requests are handled promptly, professionally and efficiently.

 

Meredith Cummins
Director of Nursing
Northern Cancer Institute, Sydney

Universal Technology Store

Frequently Asked Questions

IT SUPPORT

What is IT support?

IT support refers to the technical assistance provided by experts in resolving hardware, software, network, and other IT issues. At Universal Technology Solutions, we provide comprehensive IT support services to businesses of all sizes and industries.

What are the benefits of IT support?

IT support ensures that your company's IT systems are running smoothly, minimizing downtime and improving productivity. It also ensures that any IT issues are resolved quickly and efficiently, saving you time and money. Our IT support services can provide these benefits to your business.

What types of IT support are available?

There are different types of IT support, including remote support, on-site support, and managed IT services. At Universal Technology Solutions, we provide all of these services to meet your business's unique needs.

What is remote IT support?

Remote IT support involves resolving IT issues from a remote location. A technician will use remote access tools to access your system and diagnose and resolve the problem. We offer remote IT support services to ensure that your IT issues are resolved as quickly as possible.

What is on-site IT support?

On-site IT support involves sending a technician to your location to resolve IT issues. This type of support is ideal for complex issues that cannot be resolved remotely. At Universal Technology Solutions, we provide on-site IT support services to businesses that require this level of assistance.

What are managed IT services?

Managed IT services refer to the outsourcing of your company's IT needs to a third-party provider, who handles tasks such as network monitoring, data backup and recovery, hardware and software procurement, and more. We offer a range of managed IT services to meet your business's unique needs. 

What types of IT issues can be resolved by IT support?

IT support can resolve a range of issues, including hardware and software problems, network issues, cybersecurity threats, and more. At Universal Technology Solutions, our IT support services are designed to handle all of these issues and more.

How does Universal Technology Solutions ensure uptime for my business?

Our team at Universal Technology Solutions monitors your systems around the clock, identifying and resolving potential issues before they cause downtime. Additionally, we provide data backup and disaster recovery solutions to ensure that your systems are always up and running.

How can I get started with Universal Technology Solutions IT support services?

To get started with our IT support services, simply reach out to our team and schedule a consultation. We will work with you to understand your business needs and create a customized IT support solution that meets your unique requirements.

How does Universal Technology Solutions pricing work for IT support services?

Our pricing for IT support services varies based on the specific services and support you require. We offer flexible pricing models and can work with you to create a plan that fits your budget. Contact our team to learn more about our pricing options.