Universal Technology Solutions

Services SYDNEY

Managed IT services to maximise your business potential.

YEARS OF Experience


Universal Technology Solutions provide managed services and expert IT support designed to maximise the efficiency of your operations. We provide support to businesses throughout Sydney area with a focus on the needs of small to medium businesses.

Our focus is on you, and on making technology work for your business. If your business in Sydney and is seeking to make a positive change and engage with an IT support firm to provide managed services, consulting or advice, give us a call 1300 154 487.

    User Support

    We provide Managed IT Services for all users within your organisation, from desktop support through to server and network management.

    Manage Devices (Remote & OnSite)

    Our 20+ years’ experience means that we have the knowledge and ability to manage all your IT infrastructure either remotely or attending on site.

    Manage Servers

    Your servers run your business, with Universal Technology Solutions our team will ensure everything remains updated and only encounters minimal downtime.

    Cloud Migration Services

    With the proliferation of remote out of office workers Cloud solutions bridge the gap between an onsite and offsite workforce. 

    Disaster Recovery & Continuity

    Everything has vanished. What do you do? If you haven’t prepared, we can help recover data. Alternatively speak to us about putting processes in place to ensure you are not caught out.

    Strategic ICT Consulting

    We provide ongoing consulting, allowing you to achieve optimal results with your existing hardware / software footprint and advise on scaling your operation.

    Manage Network Infrastructure

    Our network specialists will manage your network and ensure unnecessary downtime is kept at a minimum. If problems do arise, we will be there to fix them.

    Manage Backups

    Our team can implement backup schedules and ensure your data always remains safe and accessible. Cloud backups and onsite backups are a must for any business.

    Internet Telephony

    Speak to us about migrating your phone services to VOIP or other internet telephony services. It is cost effective and much easier to manage in house.

    What Are Managed IT services?

    Managed IT services refer to outsourcing the day-to-day technology management of a business to a third-party provider. This can include:

    • Monitoring and maintaining networks, servers, and software
    • Providing technical support to employees
    • Securing data with cybersecurity solutions
    • Keeping hardware and software up to date
    • Optimizing websites for search engines (SEO)
    • Developing disaster recovery plans
    • Managing mobile devices.

    By utilizing managed IT services, small businesses can reduce the costs and resources required for in-house IT management, improve the performance and security of their technology systems, and focus on their core business operations.

    We provide end-to-end information and Communication Technology Services designed to suit your organisation requirements and objectives.

    We are an IT company in Sydney and can manage your everyday IT needs so you can concentrate on your business and grow it further. High-tech support with excellent response and resolution times are our greatest assets. Not only this, but we are also always there to manage your network to see and fix problems before they arise. Our job is to ensure that your IT services run smoothly so you never have to think about it.


    Universal Technology Solutions

    How We Work

    Onsite IT Support

    When you need IT support, you don't have to wait and go through the effort of hiring IT Staff. We are available to come to your place and work on your IT issues and fix it quick.

    Remote IT Support

    We offer remote IT support using the reliable tools like team viewer. All remote IT support session are highly secure and encrypted with the latest encryption technology.

    Get In Touch

    We're Here To Help You

    Whether you are part of a small, medium, or large business, Universal Technology Solutions is here to help.  With our years of experience across multiple industries, we have. the ability and know how to ensure you are getting the most out of your existing infrastructure and we can assist in any required upgrades or project goals you wish to achieve.

    Get In Touch

    Request a Call


    Client Testimonials

    Highly Recommended


    I found the consultants to be of a high calibre in their professionalism and addressed all our queries in a timely and efficient manner. They discuss with you the possible solutions that will meet your needs and keep you informed of the progress of your request. I highly recommend Universal Technology Solutions for all your information technology and communication requirements

    May Noun
    Director of Administrative Services
    Cancer Care Associates

    Prompt & Professional

    I highly recommend the Universal Technology team. We have been working with them for the past 2 years and they provide quality support onsite and remotely to our facilities. All requests are handled promptly, professionally and efficiently.


    Meredith Cummins
    Director of Nursing
    Northern Cancer Institute, Sydney

    Frequently Asked Questions


    What are Managed IT Services?

    Managed IT services refer to the outsourcing of your company's IT needs to a third-party provider, who handles tasks such as network monitoring, data backup and recovery, hardware and software procurement, and more.

    What are the benefits of using Managed IT Services?

    By outsourcing your IT needs to a managed services provider like Universal Technology Solutions, you gain access to their expertise and resources, allowing you to focus on your core business activities. Additionally, you can benefit from improved system performance, reduced downtime, and predictable IT costs.

    How do Managed IT Services differ from traditional IT support?

    Traditional IT support typically involves responding to requests for assistance or fixing issues as they arise. Managed IT services take a proactive approach, monitoring your systems and identifying potential issues before they become major problems.

    What services does Universal Technology Solutions offer?

    Universal Technology Solutions offers a range of managed IT services, including network monitoring, data backup and recovery, cloud solutions, hardware and software procurement, and more.

    How does Universal Technology Solutions ensure system uptime for my business?

    Universal Technology Solutions monitors your systems around the clock, identifying and resolving potential issues before they cause downtime. Additionally, they provide data backup and disaster recovery solutions to ensure that your systems are always up and running.

    How does Universal Technology Solutions handle software updates and patches?

    Universal Technology Solutions handles software updates and patches as part of their managed services offering, ensuring that your systems are always up to date and running smoothly.

    How does Universal Technology Solutions help with hardware and software procurement?

    Universal Technology Solutions can help you identify and procure the hardware and software solutions that best meet your business needs, leveraging their industry relationships and expertise to ensure that you get the best possible pricing and support.

    What types of businesses can benefit from Managed IT Services?

    Managed IT services are beneficial for businesses of all sizes and across all industries. Whether you are a small business owner who needs help with basic IT tasks or a large enterprise looking for a comprehensive IT solution, Universal Technology Solutions can help.

    How can I get started with Universal Technology Solutions Managed IT Services?

    To get started with Universal Technology Solutions Managed IT Services, simply reach out to our team and schedule a consultation. We will work with you to understand your business needs and create a customized IT solution that meets your unique requirements.

    How much does Universal Technology Solutions Managed IT Services cost?

    The cost of Universal Technology Solutions Managed IT Services depends on the specific services and support you require. However, we offer flexible pricing models and can work with you to create a plan that fits your budget.